Review by Metatron2008 
UPDATED: 185 days ago
member for 1.2 years, 534 visits, last login: a few hours ago
 Stockbridge,Henry,GA
 $89 per month
 about 32 days
 "Excellent speed! Good ping!"
 "Took over a month to install the service."
 "Excellent if they install it right..."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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All we got was 10 megs cable. We called and had it ordered.
They sent some dude over a week later. Wanted to connect the old cables from 1992 (Last time we had cable) and told us the outside pole was dead!
They had 3 more guys come out, to connect the outside box that was never connected. None could.
A month later a guy came out to look at the pole... And found it worked. OMG.
They set up the service, and it hasn't gone down in 3 months.
To be honest, from our dealings with charter, it's a good company with bad ideals. They hire too many contractors without checking their qualifications.
If they not only hired but kept actual skilled contractors, it wouldn't have been a month until I got service.
UPDATE 11/15/2008: Service still strong, no speed losses, glad as hell they decided to hook it up. Hooping faster speeds make their way here.
UPDATE 05/19/2009: My service has been upgraded to 20 megs. Service is now a bit worse, not as reliable, but also better, as for some reason my ping which was at 32 or above has been stuck at 10-19 ping, even when bad download speeds exist.
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