 Review by beta user 
UPDATED: 24 days ago
member for 1 year, 507 visits, last login: a few hours ago
 Ontario,San Bernardino,CA
 $100 per month (12 month contract)
 about 1 days
 "It suits our needs."
 "I think we should have more choices."
 "It's OK."
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Install Co-ordination:
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(ratings match consensus)
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We have been using Charter for close to 2 years now. The experience has been rather uneventful. I just wish we had FiOS.
-- Update --
We have moved and are no longer customers of Charter. Overall it was not a bad experience. I had some billing troubles but they were resolved with one phone call. Unfortunately that phone call was a difficult one - I couldn't understand her as her accent was very thick - but she did resolve my issue.
Charter is not available in my area, now. Verizon and TWC are my choices and I opted to try out Verizon's FiOS. It is nice to have a choice.
Followup comments:  chello_b
join:2009-10-31
Fort Worth, TX |  Charter , Charter ,Charter !!
 always problems with the billing and pushy salesman , and women who really are irratating ! Overall a good deal , but almost not worth all the drama ...chello_b@charter.net | |
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beta user
join:2008-11-10
Ontario, CA
 ·Charter Pipeline
 ·Verizon FIOS
1 edit | Re: Charter , Charter ,Charter !! I did get sales pitches from time to time but I just said "no." If they pushed further I'd again say "no." One salesman, trying to sell me an upgrade to add TV (we don't watch TV), said to me after I said no, "Don't you want to save money?" My answer? No.
I had to straighten some things out with billing a few times but I mostly did that through the local office. I avoid the phone at all costs.
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Not quite a release candidate. | |
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