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Member review of Charter Pipeline


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Reviews:
read 1980 reviews (729 positive) (797 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
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Value for money:


$92 per month avg ($6 to $300)

Speed test results 3 year trend
Review by PelhamCHuser See Profile
Posted: 279 days ago
member for 315 days, 52 visits, last login: 161 days ago


Pelham,Shelby,AL
$75 per month
"When they use the correct routing link it's good"
"Worst customer service in in the industry , becoming even more unreliable"
"Terrible - stay away from it"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    It has been down during prime time for the state of Alabama more than it has been working. Terrible communication and lack of knowledge on their side with a few expceptions.

    Followup comments:
    view ALL 2 comments

    scept1caL

    @charter.com

    Routing Link

    said by PelhamCHuser See Profile :

    "When they use the correct routing link it's good"
    That was taken from your review.

    What exactly is a "routing link"?
    permalink · 2009-03-01 21:15:09 · Reply to this
    PelhamCHuser

    join:2009-01-22
    Pelham, AL
    2 edits

    Re: Routing Link

    When they use their correct routing link to ATT instead of WVFIber is what it means. Do you run around in all the threads trying to defend Charter as an anonymous employee ?
    permalink · 2009-03-02 22:03:44 · Reply to this
    Forums » comments on review of Charter Pipeline






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