Review by grayem
Good "Its a monopoly?"
- Location: Saint Louis,Saint Louis City,MO
- Cost: $29 per month
- Install: about 5 days
Bad "Minimum internet speed is $50 per month.and service has caps."
Overall "When it works the connection is fast, but nervous about using it."
|Pre Sales information:|
Value for money:
(ratings well below consensus)
The $29 lasts a year then its $50+ just for internet.
Had to argue with phone support about a tech service call that resulted in the contractor replacing something outside, they charged me a fee when it had nothing to do with my equipment. Frustrating waste of 3 hours to remove the fee.
The latest change was to remove the charter direct and other social media charter help.
Now you are stuck on the phone, such a waste of time.
That's They keep changing and it keeps getting worse for me.
First, they made internet faster, so had to buy new modem, I didnt need the speed,
Then, they raised the price...yeah!
Next, Cable TV required renting a box and the price got higher, I turned off cable TV, yeah!
They now cap your internet use and if you go over three times, you're cut off. yeah!
Now I have to rent a modem even though I already have one that works! Yeah!
--->you can say the modem is free, but someone has to pay for it, and the monthly price went up when they started forcing me to use theirs.
I wonder how much of my Charter bill is paying for the stuff I dont use:
"the Charter cloud",
I hope we get another ISP here someday.
member for 14.4 years, 1500 visits, last login: 69 days ago
updated 1.6 years ago