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Review of Charter (cable)


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Six Month Rating

Reviews:
2269 reviews (861 good) (875 bad)
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Review by grayem See Profile
member for 12.7 years, 1236 visits, last login: 27 days ago
updated 160 days ago

  • Saint Louis,Saint Louis City,MO
  • $29 per month
  • (24 month contract)
  • about 5 days
  • "Its a monopoly?"
  • "Minimum internet speed is $50 per month.and service has caps."
  • "When it works the connection is fast, but nervous about using it."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

The latest change was to remove the charter direct and other social media charter help.
Now you are stuck on the phone, such a waste of time.

That's They keep changing and it keeps getting worse for me.

First, they made internet faster, so had to buy new modem, I didnt need the speed,
Then, they raised the price...yeah!
Next, Cable TV required renting a box and the price got higher, I turned off cable TV, yeah!
They now cap your internet use and if you go over three times, you're cut off. yeah!
Now I have to rent a modem even though I already have one that works! Yeah!

I wonder how much of my Charter bill is paying for the stuff I dont use:
"the Charter cloud",
Email servers
music service

I hope we get another ISP here someday.

Comments:
megarock

join:2001-06-28
Catawissa, MO
Reviews:
·Charter

same here

You'll need to contact them to kill the cloud service. They suckered me into it as well because they never mentioned anything about charges for it when it first came out. You can still purchase your own modems off e-bay or wal mart which is cheaper than leasing one. The other issues are very real however I have never hit the cap and I am a pretty frequent downloader nor have i received a notice.
grayem

join:2000-09-22
Saint Louis, MO

Re: same here

They will no longer let you use your own modem as of the 26th of June.

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