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Six Month Rating

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Review by compuguybna See Profile

  • Location: Columbia,Maury,TN
  • Cost: $49 per month (24 month contract)
  • Install: about 2 days
Good "Upgraded to 30/4 Package. Solid since Nov 2012."
Bad "Slight Packet loss during Peak Traffic Hours"
Overall "Converted to Charter HSI and Phone for $49.98"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

November 2012.......................................................................................
Converted contract to Charter Phone and Internet for $49.98 (taxes included)
Upgraded back to 30/4 with Free HSI an Free Phone Modem. no taxes.
..............................................................................................................

EXTENDED CONTRACT EARLY. Admist all the price/package changes, I renewed my TWO YEAR price guarantee on June 26 (the LAST day this package exists). Got to keep my MotoSB5101U. Happy for now.

Downgraded to the Express Package. With the recent upgrade of speed on the Express Package, 15/3 is more than enough speed for my needs.

Was having some slight packet loss issues on the previous UBEE on the Plus30 package, and serious upload issues.

Bought my own Motorola modem and downgraded, and have had no issues.

29.99/mo. Contract ends Sep. 12.

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member for 4.3 years, 2016 visits, last login: a few hours ago
updated 296 days ago

Comments:

CyberMuZ

@charter.com

Just wait

Hate to burst your bubble bud. But just wait until you get your first bill. I won't be 29.99 for 16/2. Look for the extra fee's.

I am just saying. Be aware.

compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·ooma
·Virgin Mobile Br..
·Charter
·HughesNet Satell..
·Millenicom

Re: Just wait

I just got my BILL and paid it! 29.99 + 5.00 for modem rental.

TOTAL $34.99 !

NO EXTRA FEES OR TAXES! (If you subscribe to HSI only, there are no extra fees)...

said by CyberMuZ :

Hate to burst your bubble bud. But just wait until you get your first bill. I won't be 29.99 for 16/2. Look for the extra fee's.

I am just saying. Be aware.

compuguybna

join:2009-06-17
Nashville, TN

Re: Just wait

Bill 2 - $34.99!
aimzb

join:2008-03-31
Paducah, KY

Re: Just wait

THat is a great deal. Just remember to cancel it or call them to do another 2 years when your current one ends. The price will double if you don't. THe UBEE modem is a great upgrade and one that I use. But, there is one small problem. It does not like signal noise at all. Mine has been giving me fits ever since I got it. THe speeds are great- I pay for 16/2 and pretty much always get 18-20 down and right at 2 up. But, the signal is very inconsistent due to noise in my area. CHarter says they are working on it. But, it has been this way for the 3 months since I got the new modem and I haven't seen a change. The packet loss is just ridiculous at times. Just a heads up.

compuguybna

join:2009-06-17
Nashville, TN

Re: Just wait

Bill 3 = $34.99

compuguybna

join:2009-06-17
Nashville, TN

Re: Just wait

bill 4 = $34.99

compuguybna

join:2009-06-17
Nashville, TN

Re: Just wait

Bill 5-6-7 $34.99..... hasn't changed yet.

compuguybna

join:2009-06-17
Nashville, TN

Sales tax now?

into year 2 -- $34.99..

but for some strange reason, charter has started charging me sales tax in internet usage, which is prohibited in TN.

compuguybna

join:2009-06-17
Nashville, TN

Dumped rental modem

Rate is 29.99 now. Dumped the rental UBEE.

Bought my own Motorola modem. Deleted $5 off the bill (and tax)

compuguybna

join:2009-06-17
Nashville, TN

Re: Dumped rental modem

Renewed contract on June 26 for 2 more years (the absolute last day to extend).
$34.99 HSI only 15mpbs, customer owned MOTO modem