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Charter page on DSLReports
Six Month Rating

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Review by compuguybna See Profile

  • Location: Columbia,Maury,TN
  • Cost: $49 per month (24 month contract)
  • Install: about 2 days
Good "Upgraded to 30/4 Package. Solid since Nov 2012."
Bad "Slight Packet loss during Peak Traffic Hours"
Overall "Converted to Charter HSI and Phone for $49.98"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

November 2012.......................................................................................
Converted contract to Charter Phone and Internet for $49.98 (taxes included)
Upgraded back to 30/4 with Free HSI an Free Phone Modem. no taxes.
..............................................................................................................

EXTENDED CONTRACT EARLY. Admist all the price/package changes, I renewed my TWO YEAR price guarantee on June 26 (the LAST day this package exists). Got to keep my MotoSB5101U. Happy for now.

Downgraded to the Express Package. With the recent upgrade of speed on the Express Package, 15/3 is more than enough speed for my needs.

Was having some slight packet loss issues on the previous UBEE on the Plus30 package, and serious upload issues.

Bought my own Motorola modem and downgraded, and have had no issues.

29.99/mo. Contract ends Sep. 12.

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member for 4.8 years, 2239 visits, last login: a few hours ago
updated 1.3 years ago

Comments:

compuguybna

join:2009-06-17
Nashville, TN

Sales tax now?

into year 2 -- $34.99..

but for some strange reason, charter has started charging me sales tax in internet usage, which is prohibited in TN.

compuguybna

join:2009-06-17
Nashville, TN

Dumped rental modem

Rate is 29.99 now. Dumped the rental UBEE.

Bought my own Motorola modem. Deleted $5 off the bill (and tax)

compuguybna

join:2009-06-17
Nashville, TN

Re: Dumped rental modem

Renewed contract on June 26 for 2 more years (the absolute last day to extend).
$34.99 HSI only 15mpbs, customer owned MOTO modem