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Six Month Rating

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Review by bkjohnson See Profile

  • Location: Birmingham,Shelby,AL
  • Cost: $55 per month
  • Install: about 1 days
Good "Speed & Reliability"
Overall "Very happy with Charter. Wish I had switched earlier."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings above consensus)

Still happy. Added phone service. Internet getting better over time - increased speed, very reliable.

member for 12.8 years, 5452 visits, last login: a few hours ago
updated 97 days ago


Helena, AL

Other than price, no complaints

Same here. I'm not thrilled about the pricing but I have their 100/5 internet service in Birmingham, AL as well and regardless of the time of day, I always get at least 98-103Mbps download speeds which is great since I download a lot of media. Not only that, but it almost never goes out.

I had charter years ago when I lived in NC and I had their number memorized I was calling them so much to report problems. I was lucky to get half of the speed I was paying for at the time, half of the time, the internet would be nearly unusable on weekday nights when most people were using it and outages were a weekly thing.