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Charter page on DSLReports
Six Month Rating

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Review by pshibb See Profile

  • Location: Duncanville,Dallas,TX
  • Cost: $100 per month
Good "it works"
Bad "no VOD even though their website says it is offered, hd cnannels all cut out at the end of any show"
Overall "over all im happy but wouldnt recommend them"
Pre Sales information:
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(ratings match consensus)

ok but not great, only chose charter because it was a little cheaper than anything else.

member for 5.8 years, 48 visits, last login: 2.3 years ago
lodged 2.4 years ago

Comments:
Chubbysumo

join:2009-12-01
Superior, WI
Reviews:
·Charter

on HD channels cutting out

this is your cable box or DVR switching resolutions, ours did it too, until i forced it to stick with a single resolution(1080i), versus what the native resolution of the content is(which is the cause of the "cutting out" at the end when it switches from 1080i on the show to 720p or lower on the commercials and the box or tv scales it to fit properly. what DVR do you have?
pshibb

join:2008-11-07

Re: on HD channels cutting out

No DVR, just the digital cable box. It doesn't do it all the time but enough to get tiresome.
Chubbysumo

join:2009-12-01
Superior, WI

Re: on HD channels cutting out

Is it an HD box? Just curious. When exactly does it do it? When switching to and from ads? Does it happen when the show that you are watching is on(no on ads)? I would also suggest asking for help in the charter direct forums.
pshibb

join:2008-11-07

Re: on HD channels cutting out

Its an HD box and the screen goes black and all sound stops anywhere from the last 5 to 15 minutes. I have tried charter direct forum and they are as much help as tech support.