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Charter page on DSLReports
Six Month Rating

Reviews:
bullet 2337 reviews (888 good) (887 bad)
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Review by Kn1gh7 See Profile

  • Location: Buford,Gwinnett,GA
  • Cost: $40 per month (12 month contract)
  • Install: about 5 days
Good "We receive more then we pay for on the 30/4 package. Setup was fast and on time."
Bad "Free modem, but you'll need to buy a wireless router"
Overall "Very cheap but quality service so far. Way better for the money vs comcast or AT&T."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

I've been having some major problems with AT&Ts 3.0 mb/s DSL service so I decided to make the switch to Charters 30/4 tier after my contracted ended. Right away I called sales and got a technician to setup our modem (Cisco DPC3008) the next day. It took him about 30-45 minutes to set it up and was out the door about 4 PM. I ran a speed test and I'll let you speak for yourself.

This was a direct wire test to the modem at around midday.
»www.speedtest.net/result/2210665359.png
»www.speedtest.net/result/2210679011.png

The speeds remain in the 31-40 range no matter what time of the day is. Though the ping drops down to around 9-15 at night/early morning.

member for 3.4 years, 87 visits, last login: 94 days ago
updated 2.2 years ago

Comments:
vardeman

join:2012-11-26
Shelbyville, KY

Pings

Lower pings are actually better...