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Review of Charter (cable)


more information on the company
Six Month Rating

Reviews:
2265 reviews (860 good) (875 bad)
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Review by meskinct See Profile
member for 11.3 years, 5988 visits, last login: a few hours ago
updated 108 days ago

  • Southbury,New Haven,CT
  • $39 per month
  • about 1 days
  • "Good Speeds"
  • "Can't Choose Own Modem"
  • "Seems Okay - Time Will Tell"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

My Other Reviews

·Comcast
04-FEB-2013-
The internet connection is great. Solidly pulling 33dn/4up with a SB6121 modem supplied by Charter. Bursts on the downstream of over 110. The service is solid and consistent. Never have a slow down that I have detected. Pings are good and I have not experienced any packet loss.
TV - I'm an HD snob. The service is fair. I would love more HD but their base package is acceptable for the price. I am still on a 1yr promo for $107 for everything. This is $30 less (-$10 on the net, -$20 on the TV) than the normal rates.
Never has to deal with support so I can't speak to that.
Overall - satisfied for what I'm paying vs. what I'm getting.

02-OCT-2012 - New customer as of 9/28/2012
Service seems good so far. 30dn/4up
Service install was smooth. Techs showed up on time, pulled new service to house as it's new construction, terminated all ends, checked signals, all good!
Charter has supplied a Motorola 6121 modem.
Will update this review after a few months of service.

Comments:

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