Review by cvrefugee
Good "Very fast and consistent speeds"
- Location: Riverside,Riverside,CA
- Cost: $29 per month (12 month contract)
- Install: about 12 days
Bad "Marketing department is overbearing"
Overall "Great deal for new customers on a budget like me"
|Pre Sales information:|
Value for money:
(ratings above consensus)
Having recently moved to a new city I found two ISPs to choose from, Charter and AT&T. Having dealt with AT&T DSL for the past 10 years I was excited to be able to try out faster service with Charter. I ordered the 30/4 package for $29/mo (1-year contract) which included a Cisco DPS3010 modem at no extra charge. The install went okay and the tech was able to get it working very quickly. He was very sociable and seemed knowledgeable.
I haven't had any major problems in the six months of service besides having to reboot the modem a couple of times. I live in a smaller apartment complex and my speeds are fairly consistent, sometimes slowing down to 15mbps during peak times.
My only complaint is regarding the Charter marketing department, as they were calling my phone several times a day to upgrade to the Triple Play package. My wife and I are not interested in utilizing any of their additional services and I've had to block their phone number to avoid future calls.
member for 10.4 years, 4251 visits, last login: a few hours ago
lodged 1 year ago