Review by dashfan9
Good "Fast speed, reliable in my area"
- Location: Kearney,Buffalo,NE
- Cost: $98 per month (24 month contract)
- Install: about 2 days
Bad "Price guarantees are a complete farce"
|Pre Sales information:|
Value for money:
(ratings match consensus)
Signed up in December of 2011 for HSI and TV service. What I thought was a "24 Month Price Guarantee" is a complete lie. This past December, my monthly bill went up $10. Called Charter to discuss this rise in price, and the rather rude customer service rep informed me that it is 12 months of one price, 12 months of a higher price...complete sham. Since when is a 24 month price lock not 24 months? Local DSL company is looking better all the time.
member for 5.1 years, 12 visits, last login: 1.7 years ago
lodged 1.8 years ago