Review by Killa200  - Location: Southeast TN
- Cost: $74 per month (24 month contract)
- Install: about 10 days
Good "100 meg service for 74.99 was a great offer."
Bad "Peak time slow downs, and the company doesn't know how to follow a binding contract!"
Overall "Pay what you pay now, and expect no guarantees no matter what your told."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Today was my last day on the old billing cycle before the 100meg tier jumped up by $15.
I was on a 24month price guarantee that had my base rate at $34.99 a month, but since that only affects the base rate, my bill was going to go up anyways. Called in to drop my service down to 30 meg because honestly, $75 a month is the max i felt the 100 meg service in this area was worth. She processed my downgrade, and just like that I was told it instantly nulled my 24 month guarantee, and that i would now have to pay the base rate of 54.99 a month which is the current pricing for 30 meg service.
Have to love how the customer is the only one that has to follow the contract you sign into.... maybe I should send them a bill for them terminating the contract early?
member for 7.8 years, 2208 visits, last login: a few minutes ago
updated 219 days ago
Comments:
|
·
·
