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Review by mperkel See Profile

  • Location: Gilroy, Santa Clara, CA, USA
  • Cost: $145 per month (12 month contract)
  • Install: about 30 days
Internet service is fast once it works
Install people are crazy - prices keep going up
They have a monopoly and they know it
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

You can't really find out what it's going to cost you. They get you in on a low teaser rate and then they just keep jacking up the prices. And this is ion an environment where with new technology prices should be going down.

They are also really deceptive. I was paying $110/month and then they raised it to $125. Then I got a letter saying I got a $24/month loyalty discount. So I though my next bill would be $111. Instead it was $145. When I went in and asked they said my billing went up to $169 but they were discounting that $24. In a year it looks like I'll be paying $169/month.

member for 23.2 years, 46 visits, last login: 10.8 years ago
updated 10.8 years ago


wizard
@charter.com

wizard

Anon

service declines, prices increase

The speed has been so so. I do not even get close to what I am guaranteed. And to top it off, they keep jacking up the prices. I hope this is for real business costs and NOT to cover the postal spam they send out every week.