Review by jazzisjazz
Good "Best available speed without unwanted extra services"
- Location: Easley,Pickens,SC
- Cost: $54 per month
- Install: about 5 days
Bad "Regular upsale calls, promo 34.95 pricing is over"
Overall "If a less costly plan were available at half the speed I'd get that immeadiately"
|Pre Sales information:|
Value for money:
(ratings match consensus)
All I need is the fastest speed within my budget. I can do the other services myself. 30megs down/3 up @ 34.00/month. Order - After asking repeatedly and being refused on many separate occasions, they finally offered me what I wanted. Install easy - had my own modem, guy came to check line and speed, went fine. Motorola SB5101. I don't understand why they can't offer a decent speed at a decent price without a promo offer. Connection has been solid. Have not needed tech support. All I ever want is the fastest connection for whatever I decide to spend for it. Generally speaking dealing with customer service or sales or tech support from any of the available providers is always disappointing, frustrating, and often unsuccessful for anyone even slightly tech savvy. Its just an accepted fact. If you could get better customer service, competitive speeds, and reasonable pricing you would go somewhere else but there is little or no competition in the market.
UPDATE: Promo pricing is over and I'm looking for an alternative that isn't yet available. Somebody please find a way to compete in my area with better speeds, better pricing, no caps or cost per Gb. Why are we still on the extreme profit model for what has already become a utility service?
member for 12.2 years, 1504 visits, last login: 7 days ago
updated 349 days ago