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Review by timcuth See Profile

  • Location: Pelham,Shelby,AL
  • Cost: $40 per month
  • Install: about 2 days
Good "Much faster than advertised"
Bad "Yard digging to bury the cable"
Overall "Excellent, so far"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Value for money:
(ratings match consensus)

My Other Reviews

·AT&T Southeast
I had been on DSL for a long time, but it became apparent that the phone company would never upgrade me from 3 mbps to modern speed. So, I had to make the switch to cable.

The first speed test at the modem showed 61 mbps. Wow! They only advertise "up to 30". Wireless speeds within the home are 25-33 mbps. Upload speeds are around 4.3 mbps via wireless. I am happy, to say the least.

member for 14.1 years, 6256 visits, last login: a few hours ago
updated 203 days ago




Horrible Customer Service

Called requesting new service - long story short. Very weak customer service. I kept repeating myself to each person I spoke to. They lost my info each time I was transferred to a new representative. Speaking to ONE person doesn't exist. One girl had such a bad attitude I thought she was going to reach out over the phone after I asked her why she was transferring me. Horrible horrible- please do not use them. Stay away!