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Review by Ripperjack See Profile

  • Location: High Ridge, Jefferson, MO, USA
  • Cost: $40 per month (24 month contract)
  • Install: about 5 days
  • Caps of 250 gigabytes/month
You get internet... most of the time.
Unstable connection speeds, pricing is confusing, if you need tech support it really helps if you can speak Hindi or Punjabi.
It's usually faster than AT&T and in most cases it's your only choice if you live in mid-land USA... so, meh.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I used to work for Charter, as a consultant in their software division. If you think customer service is a shambles, try working for them in office.

The company runs on endless meetings, achieving nothing and they have more self imposed red tape you have to wade through, than the US government.

It's no surprise nothing ever gets done!

member for 12.1 years, 36 visits, last login: 6.4 years ago
lodged 9.4 years ago