 Review by christcorp 
UPDATED: 292 days ago
member for 8.5 years, 2420 visits, last login: 9 days ago
 Cheyenne,Laramie,WY
 $46 per month
 about 14 days
 "Fastest speeds available in my area 15mb/1mb"
 "After 6 month intro promo; price goes to $62.90"
 "If you live in Cheyenne Wyoming, it's about the fastest you will find."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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UPDATE: February 1st, 2009. Well, it's been a little over 1 month now. 5 weeks to be closer. I bumped up the reliability factor. It hasn't gone down 1 time in the time I've had it. Usually, besides the unforeseen issues like cars running into poles or driving over pedestals; if the service is prone to having issues, it will be seen in the 1st month.
I have noticed that like ALL CABLE PROVIDERS, there are times of the day when the service slows down somewhat because of more people using it. E.g. 4-6pm mon-fri after kids get home from school and people get off work. Weekends early after noon. But; having a 15mb/1mb service; I believe that the slowest I've ever seen has been around 8mb/1mb. Yes, there are some people that are really anal and would complain about this. "I'm paying for such and such and I DEMAND that I get what I'm paying for". Well, I'm not one of those people. I UNDERSTAND the technology, the TOS, the capabilities, how to do a speed test and what it means. (Most people definitely don't understand this), and I also have a life. But I would say that probably 80-90% of the time (At least when I am using it); I get the full 15mb/1mb service.
So for me, it's been a very good service so far. The latency and jitter are low enough that it doesn't hurt my voip and/or video conferencing. (Very time sensitive). Downloads are good (if you understand the servers you are downloading from). The few times I've call customer/tech support; e.g. set up email, verify I was allowed to stream Netflix, etc...; they have been FANTASTIC. No giving me a line of B.S. or anything. So, I've updated my review of them.
If CONSISTENT bandwidth was one of the most important things to me; then DSL is definitely what I would recommend. If you don't have 5-20mb DSL available, and cable is all you have as an alternative to 1.5mb dsl, then it's a hit or miss thing. Some towns like where I am at, Cable is great. The same provider in a town 300 miles away have nothing but complaints. That's the thing about cable. It's a town by town thing. DSL works within the ATM network; which is basically Ma'Bell's OWN LITTLE INTRA-NET. Which means with the exception of different dns servers and some minor issues, the service is the same no matter where you live. What changes with DSL is usually what is called "The Last Mile". The cables running to your house or the limitations of the DSL equipment in your neighborhood. But for those in a larger bresnan serviced area; e.g. Cheyenne, Casper, grand jct, etc... you'll probably love the service. If you are in a town/village; where the service is almost SUBCONTRACTED through other services to get to where it's going; you might have issues. But if 1.5mb dsl is the max you can get; then Bresnan is definitely worth a try. No contracts, month to month service, good customer support, etc...
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I have been using Qwest DSL for the last 8 years. I am still a Qwest supporter and think their quality, service, and price are great. However; I really need more bandwidth, and Qwest has no intention of upgrading my area any time soon. Qwest 1.5mb/896kb service is $43 a month. Bresnan INTRO price for 6 months on 15mb/1mb service is $46.90 a month. For 6 months, a no brainer.
So far, latency is good . Averaging about 30-40ms less than Qwest DSL. Bandwidth fluctuates a lot, but it all ranges in the 12-15mb area. Upload is always around 1mb. Most important to me is jitter. (The difference in latency). So far, that has been very good. Less than 5ms. Necessary for Voip.
Anyway, after I do some more testing, I will update this review. For now, it's doing fine.
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