 Review by Omega 
UPDATED: 22 days ago
member for 7.3 years, 3754 visits, last login: a few hours ago
 Cheyenne,Laramie,WY
 $104 per month
 about 21 days
 "Customer Service is nice"
 "Latency, slow speeds"
 "They pretty much have a monopoly out here, it's too bad Qwest has slow speeds"
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(ratings match consensus)
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When I came out here, I was looking forward to getting Bresnan. 8mbit in Cheyenne, WY which is in the middle of nowhere sounded too good to be true. Service was great from April 2009 to September 2009. Then Something happened, I don't know what.
Now (Oct 09) during peak hours my pings skyrocket. Gaming is nearly impossible as my ping goes from 350-600ms. My download speed is also slow. I don't know if my node is oversold or if it is the network itself, either way its annoying.
Installation was okay. The customer service people were very nice, but they were so overbooked/underemployed that I had to schedule 3 weeks out.
If these connection issues keep up, I will seriously consider moving to Qwest. Even though they only offer speeds of 3mbit, if they have a lower ping, it may be worth it.
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Bresnan Online
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