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Member review of Clearwire


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Ad-hoc Clearwire Forum

Reviews:
read 16 reviews (2 positive) (10 negative)
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Six Month Rating Unavailable
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$53 per month avg ($30 to $80)

Review by SteveLV702 See Profile
Posted: 66 days ago
member for 5.5 years, 1347 visits, last login: a few hours ago


Henderson,Clark,NV
$50 per month (24 month contract)
"None"
"Sales Reps are a bunch of liars, Cancellation/Retention Department bunch of liars, speed/reliability sucks"
"Can get better connection/speed on AOL Dialup"

    I saw some advertisement about Clear and then seen them a few times at a Park, Walmart Parking lot and other places in their green colored mini's so went to check out and seemed pretty awesome so went home and eventually ended up calling and talking to a sales rep who assured me that Mobile USB Modems work with Mac OS X 10.6 (Snow Leopard). So I place order and once get cards find out no they dont work with 10.6 (Snow Leopard) only currently work with 10.5 (Leopard) and they wont have drivers for Snow Leopard until atleast end of November.. So there is Lie # 1.

    Also before I signed up I asked about Static IP Addresses and was told that Business Accounts come with them otherwise its $10/month per IP (which is hell of expensive) anyway so I open account in my Business Name no come to find out he lied about that 2.. So there is Lie # 2.

    So since service wont work with my computer I called to Cancel the Service... The next day I get a call from Clear asking what they can do to keep me as a customer.. I said nothing really since service will not work with my computer.. So she told me about the ClearSpot Personal Hotspot device.. I was well I dont have $139.99 even if I did I wouldn't spend it on something I really don't need/want... So she said she would send me one free of charge.... After a week never received the thing and so contacted them and lady never put in the order... So there is lie #3.

    Then on top of that never received the UPS Shipping Labels to send equipment back so now locked in a contract... So ended up going and buying a Clearspot and then set it up and service sucks... Got better connection, speed, ping, etc on AOL Dialup......

    Followup comments:
    view 1 comment

    billw



    clearwire (oxymoron)

    Don't get stuck or waste your money on this disingenuous, group of liars. Their service is the worst I've ever encountered for ISP. Many times I couldn't get on and when I could the speed was always less than 1/3 promised even though I had a strong signal indicated by 4 lights.
    permalink · 2009-09-17 18:23:29 · Reply to this
    Forums » comments on review of Clearwire

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