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Windstream page on DSLReports
Six Month Rating

bullet 722 reviews (186 good) (363 bad)
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Review by badd See Profile

  • Location: De Queen,Sevier,AR
  • Cost Contract price not specified.
  • Install: about 4 days
Good "Up Time is Fantastic"
Bad "Once again cs reps are dumber than dirt. Where did they dig up this latest batch."
Overall "Very well satisfied overall"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings well above consensus)

Windstream in De Queen now has top tier of 12000/756. Service is outstanding 99% up time and speeds are really good. Upload speed changed to 756 Have had them since 2002 and have only been down 5 times. Four of them due to some idiot cutting the fiber optics cable. Other option is Cable and it sucks on price and service.

CS Reps were fine when Windstream first took over from Alltel then they Outsorced it and went to hell moved it back to USA and once again it was fine

Now it has gone to pot again. They are dumber than dirt........ Up date 9/13/2014 Still going strong here mo problems with speed or up time. Only two problems in past year and that was from some idiot cutting fiber optic cable both times. Back up same day both times.

member for 13.4 years, 4263 visits, last login: a few hours ago
updated 194 days ago




bait and switch

This company is a total fraud, I received printed flyers in the mail, talked to the service reps before switching from Comcast to Windstream. I was promised high speed internet for 29.99. I got my bill and it was over $110 plus $25 per month for the modem (which didn't work). They think high speed is 3mb download speed. They gave me 12MB after promising 24mb speed and charged me an additional $5. Their surcharges and other fees are outrageous. I was paying $53 a month for 50mb from Comcast. I have had this service for 2 days and am trying to cancel now. They told me they won't take back the modem and tons of other b.s. DO NOT USE THEM UNDER ANY CIRCUMSTANCE UNLESS YOU ENJOY GETTING RIPPED OFF.




Why is DSL always capped at usually 768Kbps? Yours is 756Kbps which is slightly weird. It should be 1Mbps upload and they should utilize Annex M so you can get 3.5Mbps up.

Greensburg, KY

switched to Windstream?

You switched from Comcast to Windstream? wooooooooooooooooow.