Review by ajjakobb 
UPDATED: 1.3 years ago
member for 1.5 years, 10 visits, last login: 23 days ago
 Hazard,Perry,KY
 $65 per month
 about 2 days
 AllTel
 "Good Download speeds"
 "ALWAYS DISCONNECTS FROM SERVER / SERVER ISSUES"
 "Windstream is crap. their CS is in India reading scripts."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)
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May 10, 2008
The only reason I got windstream was it was the only DSL / Phone provider in my area. I got the 6.0 service and was told I could get the 12.0 Svc. Placed an order last week, still haven't heard anything. The techs brag about making 26.00 an hr but don't know how to connect phone lines. After the tech left, I had to open the phone box and do it myself. They provided some cheap modem that I wont use. I used to have AT&T in Florida so I kept my 2Wire modem. Overall experience sucks with windstream. If you have a choice, go with someone else.
July 17, 2008
Switched to Greenstreak DSL from Windstream. Because I called to switch, they cut off all my services for 1 week, then turned the phone back on with a different number and waited 5 more days to turn the DSL back on. There is something wrong with these people. And the packet loss and lag from windstream is horrible. I use VoIP and the line cuts out so much it's aggrivating! I subscribe to the 3000/384 and is getting actual speeds of 0988/132. Which really sucks. I mean it, if you have a chioce other than Windstream, please take the offer. I wish AT&T would buy out Windstream and fix everything. It would be so much better!
Followup comments:  
Tails
join:2007-09-25
Sanford, NC
 ·Windstream
| Lets not jump to conclusions here... ...how do you know that it isn't on your end? Go over to the windstream forums and see if someone can help you. When posting for help, make sure you post your SNR/Atten. stats. To do this, type in 192.168.254.254 (you must be directly connected to the modem for this). Username and password are admin/admin by default. Once in, go to DSL stats and see what's going on there. Check your Sync rate as well. Low SNR means either there is electrical interference or that you are too far away from the DSLAM to consistently hold 3+ meg speeds. High atten. means the same thing, but that number can never be changed. It is the reflection to the distance you are from the DSLAM. | |
| 
Otter
@windstream.net
|  Windstream is terrible
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anony
@windstream.net
| Re: Windstream is terrible I feel so foolish. I have had nothing but trouble....... sadly the time I called them in Feb they mentioned upgrading by 5 bucks and it locked me in for ANOTHER year!
I just called them again, ended up in India.....
It gets SO old when they talk the script and I own 3 new macs (2 phones I lap) and a Wii and they try to blame it on my computers, all 4 are working great by the way....
Hello Windstream Macs dont get viruses!
All my stuff works great, the DSL goes down 20+ times a day, then goes back up or is slow.
I unplug thay black box maybe 10 times a day.
What a joke.
I also have had static on the phone line for 8 years and cant get that fixed either.
I cant wait to dump them when my contract ends.
I will do zero business with Windstream.
Anyone know if Comcast is good and will I be dealing with India for support?
No offense to India, I would love to travel there. I just dont like the scripted support thats zero help. | |
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anony
@windstream.net
| Re: Windstream is terrible PS I my lap top sits close to the modem and the guy in India said I was moving around and thats why I lost my connection 20 times a day?
I'm sitting in a chair and the laptop never leaves this area?
My Wii video game works off the DSL also and it certainly doesnt move?
All they left me with was to call AGAIN the next time the DSL goes down...... | |
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Otter
@windstream.net
| Re: Windstream is terrible
I still call when I have a problem with the connection. | |
| DOCRON
join:2000-10-21
Tompkinsville, KY
| Windstream.net DSL I was with Alltel.net for years and never had any problems. When Windstream bought out Alltel DSL it worked fine for about a month the started dropping speed, it now drops out and reboots maybe. I can't get anyone out here to check anything. I am a retired Computer Manufacture and nothing I do can repair the problem and I deffently know more than their TECH's Ha Ha!
PS: I lost connection many times while trying to posting this. Started at 7pm 9/3.08 trying to post
PPS: My connection only works from sun up to sun down, never reconnects - all other times doesn't work. | |
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