Review by CuttinHorses 
UPDATED: 61 days ago
member for 61 days, 10 visits, last login: 3 days ago
 Tollesboro,Lewis,KY
 $54 per month (12 month contract)
 about 12 days
 "Uptime-never an issue"
 "They called ME to offer 6M upgrade, I said Yes, still don't have it and I have talked to the same tech in Calcutta TWICE!"
 "If I had another option I would buy ALL the bandwidth I could get"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
I think Windstream is also my Telco, they are the only telco in this rural area of KY. I don't think I have ever had an outage for more than a few seconds in 2+ years and before Wipro, service was the best.
It is almost amusing that they called me to offer 6M for another $5 per month and 10 days later I called the toll free they gave me, could not get to a human. called the regular toll free, got Wipro, the same guy I always speak with apologized and said he would take care of it,,,still only get about 2100 on a good day and I am a geek, I know most of the tricks I think.
They aren't BAD,but they sure aren't GOOD.
Followup comments:  
JoshC1
join:2007-09-25
Sanford, NC
| Yea, I feel your pain... Yea Wipro sucks. If you want this resolved, call the sales line and tell them that you can't get this resolved over at Wipro. Just for the record, what was the name of the guy you talked to? JW, I'm guessing it was Peter Pan (WHY DO THEY TAKE AMERICAN NAMES??) | |
|  | CuttinHorses
Premium
join:2008-06-29
Tollesboro, KY
 ·Windstream
| Re: Yea, I feel your pain... Thanks for the suggestion about the sales line, I am going to try it this morning because,,,,,both home and office are back down to 3MB down/314 up instead of the 6/384 I am paying.
The "Guy" in Calcutta ( I asked) has taken the name "Daniel". R U serious about Peter Pan?
Back to worx,,,,
Thanks,  | |
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