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Member review of Windstream


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Reviews:
read 403 reviews (172 positive) (132 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$46 per month avg ($29 to $80)

Speed test results 3 year trend
Review by Sinjon See Profile
UPDATED: 6 days ago
member for 46 days, 10 visits, last login: 4 days ago


Trion,Chattooga,GA
Contract price not specified.
"Reliable connection. Uptime 99.999%"
"None!"
"Great service."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    To begin with, I was only getting 2mb/s downstream when I thought I was paying for 6. Tech support promptly made some adjustments which then allowed me to get 3mb/s consistently.

    Even though I was told at signup I was signing up for the 6mb plan, a close look at my bill revealed I had in fact only been given the 3mb/s plan, due to my distance from the central office.

    All dealings with customer support were pleasant.

    I recommend this ISP to anyone in the NW Georgia area.



    Followup comments:
    view 1 comment

    Windstream

    join:2009-03-31
    Twinsburg, OH

    We are here to help!

    Sinjon - your comments indicate a potential problem with your line. You should be achieving a rate higher than 2mb for a 6mb connection. Please check your PM. We would love to contact you to get your speeds to where they should be.
    --
    We're here to help! wci.broadbandhelp@windstream.com
    permalink · 2009-11-09 08:17:05 · Reply to this
    Forums » comments on review of Windstream

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