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Windstream page on DSLReports
Six Month Rating

Reviews:
bullet 714 reviews (186 good) (357 bad)
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Review by Boc3phus See Profile

  • Location: Walnut Springs,Bosque,TX
  • Cost: $69 per month (12 month contract)
  • Install: about 3 days
Good "Very quick to install phone and Internet together, less that 3 days"
Bad "Currently the speeds are never what they promise and latency is frequently over 1000ms"
Overall "1000 times better than awful Hughesnet"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
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(ratings above consensus)

Over all very satisfied. Only issue was that I ordered the 12mb package or was sold the 12mb package and by the time the order was given to the install tech it was changed to 3mb as the order office had our address listed as not capable of 12mb. The install tech told me 12mb was available so I contacted AaronF a Windstream tech on this site and he was able to resolve the situation. Should have 12mb service today.

As of today 01/2013 speeds and latency are never close to the 12mb service. Latency is unbareable after 5pm everday. Most the times during the day too. If I had another option, I would definitely switch. Hoping the tech team here can shed some light on things for me. At least they are good at responding here.

member for 13.9 years, 1173 visits, last login: 297 days ago
updated 2 years ago

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