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Windstream page on DSLReports
Six Month Rating

Reviews:
bullet 701 reviews (187 good) (343 bad)
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Review by (hidden by request)

  • Location: Waleska,Cherokee,GA
  • Cost: $25 per month
Good "When it works"
Bad "Doesn't work well for 8 AM - 10 PM"
Overall "Old, worn-out, outdated equipment causes poor service."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Service is up and down,
and customer support is poor.  Most support personnel simply say
there is no problem when whole neighborhoods are having a
problem.  One tech admitted that there is some very old equipment,
but no plans to upgrade it.

Many websites require a reload to get them on Firefox - sometimes
several times many days/nights, but not all.  Google search is
much slower than Yahoo or Bing.  Download speed tests often show
about half.  Multiple daily disconnects.  This does NOT happen
with other ISP's when I go on the road with my laptop.  I have
replaced my router with a new one - no change.


(review was emailed from domain windstream.net)
lodged 2.3 years ago

Comments: