Review by (hidden by request)
(review was emailed from domain windstream.net)
lodged 1.2 years ago
 Waleska,Cherokee,GA
 $25 per month "When it works" "Doesn't work well for 8 AM - 10 PM" "Old, worn-out, outdated equipment causes poor service."
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Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Service is up and down,
and customer support is poor. Most support personnel simply say
there is no problem when whole neighborhoods are having a
problem. One tech admitted that there is some very old equipment,
but no plans to upgrade it.
Many websites require a reload to get them on Firefox - sometimes
several times many days/nights, but not all. Google search is
much slower than Yahoo or Bing. Download speed tests often show
about half. Multiple daily disconnects. This does NOT happen
with other ISP's when I go on the road with my laptop. I have
replaced my router with a new one - no change.
Comments:
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