Review by Cuzinshaggy member for 3.5 years, 371 visits, last login: a few hours ago updated 16 days ago
Kershaw,Lancaster,SC
$45 per month "Terrible service" "If you have a choice, this ain't it"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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Been going back and forth with these guys for a long time to get something besides 512 down. I was told when I called to get service last December that I would have at least 3m by March at the very latest, probably alot sooner. It's now August and still got the same terribad speed. It's just been one pushback after another. If you have a choice in providers, do yourself a favor and pick the other one.
3/2/2013 Alright! A year from when our upgrades were to provide us with decent speeds and still not a damn lick of improvement! Way to take sucks to a whole nother level! Our fiber may not be active, but I bet that fiber line you run to the cell tower in Westville is!
3/9/2013 The new dslam has FINALLY been turned up! My attenuation has been almost halved! Now, according to the field tech, I have to wait for the records to get updated before I can get my speed bumped up. I hope the records don't take as long as actually getting the dslam turned up!
As of 3/18/2013 I now have 6mb DSL. The service is great so far and I hope it stays this way. I'll keep reporting back from time to time stateing service quality.
Comments:
 Reviews:
·Windstream
| Still bad This is just to document as of 10/8/2012, our "high speed dsl" is still terrible as ever. Yet another couple of "fix dates" has passed and still no improvement what-so-ever. No one can even tell you why it doesn't get fixed. It does no good to call, they will just lie again. It's amazing that a company can stay in business like this. | |
|  |  jin join:2012-01-15 Hazard, KY | Re: Still bad I agree This bullshit should be against the law.
Been waiting almost a year on this repair. | |
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 Reviews:
·Windstream
| Checking in....... 11/19/2012 Just thought about checking in here to document I still have shitty DSL. No change, no nothing. Field tech says by the end of the year is what they're telling him, but then again they told him March back in January. Still paying for 1.5 down, still can only get .5 down on a damn good day, still paying 45 bucks a month. Looks like after almost a year of this I could at least get some kind of compensation............ | |
|  Reviews:
·Windstream
| checking in Just checking in to state another deadline has passed and my internet is still the same. There's no need to call Windstream, they'll just give me another false date. I have filed an informal complaint with the FCC, maybe this will at least get an answer. Two more months and our upgrade will be a year over due. | |
|  |  | | Re: checking in My grandparents have it and their service is horrible. Every person I know who has Windstream has horrible service with constant disconnects and slow speeds.
I don't think a lifetime of searching could yield an ISP worse than Winstream. | |
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 | | Constant Disconnects and Speeds aren't promised either I disconnected anywhere from 3-5 times a day, My service Fluctuates speeds well below 3Mb/s, I'm trying my damnedest to get Time Warner Cable in our Area, We had them when I lived with my father an the service was excellent as far as the speed, the price runs up after one year but IDGAF this internet isn't worth $.50! | |
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·Windstream
| Re: Constant Disconnects and Speeds aren't promised either I won't waste my breathe or your time to explain my displeasure with ShitStream. I have same troubles as everyone else and have been told same BULLSHIT as everyone else. No more Mr. Nice Guy (as Alice Cooper sang it best) for me. I will bash them every chance I get. | |
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