| Review by mordie1001 |
member for 1.2 years, 379 visits, last login: 12 days ago
updated 209 days ago
- Bee Branch,Van Buren,AR
- $40 per month
- "Speedy service when the modem gets hit by lightning."
- "Horrible line quality/packet-loss, server issues, customer service issues, no alternatives."
- "Don't get these guys unless your only other options are Dialup or Satellite."
|Pre Sales information:|
Value for money:
(ratings match consensus)
When we first got windstream 3 years ago, they were amazing, 400+ kbps downloads on a 3mbps line, no ping issues or connection drops. These ping issues started out as from 40 ping to areas in CA or NY, to 300 that would last for a few minutes and drop. Now after 3 years it's been 800+ pings to Texas for as long as 48 hours. Their customer service has done nothing and I have provided them with information, using this site. Sadly we cannot change providers because the only other people out here are Hughes Net Satellite internet or dial-up from the phone company. Avoid this company unless you have no other option.
Edit: So after calling them at the end of summer in August, they changed the lines in October, and still nothing is fixed now in the middle of November. I cannot get a hold of anyone in customer service to give them this data, I'll try again tomorrow after work, maybe I can get a hold of someone then.