Review by kpatt2006  - Location: Greensburg,Green,KY
- Cost: $150 per month
Good "LOL seriously?"
Bad "Everything"
Overall "Avoid"
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Absolutely the worst company I've ever been forced to use in my life. Been looking at houses to get out of this area and away from Windstream, but until then, I'm forced to be connected with Windstream. A latency outage started up in 2011. There has been countless phone calls made to Windstream tech support asking for answers. Almost every time I called, I would get different answers or no answers at all. Finally, using dslreports.com, I got the answer that this latency outage in my area was to be fixed sometime in 2013. So that is how much Windstream cares about their customers. Since they have no competition in this area, letting customers get less than 30% of the service they pay for on a daily basis for 2 years is no big deal or risk for them. Yes, on a daily basis I get less than 30% of the speed that is being paid for. I actually cannot believe this company is still in business. I guess it's because they target remote areas that will have no competition in ISP providers, oversell the area so no one gets the service they're paying for, and still charge as much as they want to knowing that their customers have no alternatives except to relocate their families to a better area.
member for 1.1 years, 117 visits, last login: 1 days ago
updated 337 days ago
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