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Six Month Rating

bullet 722 reviews (186 good) (363 bad)
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Review by jellisii See Profile

  • Location: High Springs,Alachua,FL
  • Cost Contract price not specified.
Good "Tech support is often friendly"
Bad "Tech support is often hamstrung"
Overall "In the location I am, I can't recommend. I hope it's better other places."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

Probably the best idea that I can give is in this thread: »[Troubles] Big latency and slow speeds in North Florida

Unfortunately, the direct support thread that I have going has not been much better. 6 months, and it's still broken. The only other option I have in this location is satellite. Being a gamer and having to do remote desktop work from time to time, it's not an option, but seeing as how bad the service is, it may be better for everything else I do.

I want to believe that a company is always working hard to keep its customers happy. I just don't get that impression from this one, despite how cordial and sometimes even friendly the support group can be.

member for 2.6 years, 32 visits, last login: 2 years ago
lodged 2.1 years ago