Review by rich13
Good "4 years in past"
- Location: undisclosed location
- Cost Contract price not specified.
Bad "peak hour speeds are really bad"
Overall "might be forced to go to wireless"
Windstream was good for 4 years in saint matthews sc only tiny trouble at rare times . but since 2013 start of february the connection fell apart at peak hours . so far out of the 9 calls that i have made i have been told was new fiber lines was the cause . then it was we oversold on your line i believe that one . then it was we are putting in new Dsam and lines . and finally after digging call after call was told wouldn't have 3 mbps again until the first of april 2013 . that would be ok if had a somewhat decent connection but at peak hours reads like this 0.12 mbps 117 - 312 ping or worst so bad can hardly open a web page at peak hours . then returns to normal around 12 am full 3 mbps on test . so march will be a i am gonna pull my hair out at times speed nightmare . but thing is i don't even trust them at all on the april return to normal speed date . so i have found Millenicom wireless a bit high priced but seems like worth a try replacement if windstream fails to do what it said . any advice about the change if happens is welcome or a better wireless option . in short i don't hate windstream but i do believe there sloppy and do lowest cost repairs they can and noway i can believe what they say . if i do go wireless it might be a low but good enough or awesome speed compared to windstream but i will be free of them .
member for 2 years, 2 visits, last login: 2 years ago
lodged 2 years ago