Review by tnrt372 member for 4.6 years, 0 visits, last login: 4.6 years ago lodged 78 days ago
Meadville,Crawford,PA
$45 per month AllTel
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Has anyone done a statistical analysis of the posts on the Windstream forum? My impression from reading this forum for some time is that, by and large, the complaints are mostly from users in Southern states. This may be the result of the pattern of acquisitions of local telcos by Windstream, Alltel, and their predecessors. This is not to demean the complainants, but I find it disturbing that very few complaints appear to come from users north of the Mason-Dixon Line (the parallel separating Pennsylvania and Maryland.) Without such an analysis the reasons for poor service; lack of interest, outdated physical plant,etc. cannot be determined. It may well be that Windstream and its predecessors have concentrated their acquisitions in historically poorly served rural/semi-rural regions in the South. Your comments will be appreciated.
Comments:
 sam26 join:2012-11-16 Macon, GA Reviews:
·Windstream
| windstream don't care Windstream told me they have no plans to fix my problem. They have the funds but they rather pocket the funds they receives from the governments. Yes, I am in an outdated area, but if they know my area is outdated, why not use the aids from the government to fix the issue? Instead they tell me they don't care about my problems and they are not going to resolve the issue. Now if you tell me that the company is being run by people with an IQ of 60 than I will defiantly understand where they are coming from with their business decision. In fact, this forum is really useless. I don't believe that anyone who has post a problem to direct support has gotten their issue resolved. In short, Windstream are nothing but a bunch of con artist, and they are laughing all the way to the bank. Prove me wrong windstream, Fix my latency issue that I have been having for 8 months, or did you already take the money to buy yourself a new BMW. (This statement is directed to the management in Windstream who makes the decision to refuse service) | |
|  RaymccPremium join:2005-10-08 Atlanta, GA Reviews:
·Windstream
| In my experience I'd have to say it's just Windstream. I can only speak to my location; it's a vacation home in Clayton GA (Rabun County) this isn't exactly a forgotten collection of trailers. There are a lot of lake homes (lake's Rabun and Burton) and traditionally it's where the professional and business people of Atlanta had their family vacation homes stretching north into North Carolina with, Cashiers, Highlands and then Asheville.
Overall because of this infrastructure is pretty good, having been to a colleagues wedding in rural PA, Harrisburg, (Millville), Id say if anything better than say rural PA.
And the above poster, Macon GA, isnt the middle of no-where either.
No, before Windstream, Alltel provided a decent service Id say its Windstream and an oversold network. | |
|  Reviews:
·Windstream
| Seems to be a systemic Windstream problem... I live in a golf resort area of NC [Pinehurst/Southern Pines/Aberdeen] so you would think we would have good Windstream internet sevice, but sadly for almost all of the past 5 months our service has been horrible. We're basically just getting dial-up speeds in the evening/night. I keep being assured that they are "working on it".
Maybe one reason people from some areas aren't complaining is they have more choices and have just given up on Windstream and switched to a better ISP. | |
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