dslreports logo

Six Month Rating
796 reviews
210 good · 392 bad
Submit a review by email click here

Review by luckydriver See Profile

  • Location: Reading, Berks, PA, USA
  • Cost: $105 per month
  • No Cap
cheap phone service
DSL is incredibly unreliable!
if you have another option and dont take it, you are the fool

I had conestoga phone which was taken over by D/E then windstream.1.5 DSL and 2 phone lines. i never had so many problems as with windstream over the years. static in the lines even after multiple calls. then the final straw was in the last month i had 3 weeks of unusable and unstable internet. what stinks even more is i found out sometimes the techs on the phone did not even log my call or write in any notes. i doubt even walmart has this bad of service. i'm fortunate to have a local cableco and have been loving the speed and reliablity. i was told someone would call me back in a day, they never did except one time. i have sheets of paper with times and dates of calls and who i talked to. i got nowhere with anyone. one day someone told me a line was being replaced, one day a card back in the office. then someone told me that all that was lies and everything was ok and i just needed a new modem. so did the other people lie about coming out to even fix things? ill never know. i dont trust a word they say

i was stupid for not going to cable sooner. dont be stupid. switch now!

member for 17.2 years, 327 visits, last login: 1.1 years ago
lodged 9.6 years ago


nsrr
@67.214.21.x

nsrr

Anon

Same crap year after year (also in Berks County

By any chance did you get Service Electric? Been trying to get them here in Dryville (Rockland Township).

Windstream has been nothing but problems. 3M/768k plan gets you: frequent outages and speed plummets throughout the day. If it rains, you can pretty much forget about using the internet. C'mon Service Electric, extend your lines!
luckydriver
join:2006-12-29
Reading, PA

luckydriver

Member

Re: Same crap year after year (also in Berks County

for 3 weeks i have zero issues with S/E and will likely switch to phone very soon