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Review by spewak See Profile

  • Location: Elk Grove, Sacramento, CA, USA
  • Cost: $120 per month
Internet
None really
Internet only
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

My Other Reviews

·Consolidated Com..
• What other options did you consider for broadband
A) None. Always wanted Surewest.

• What SPEED/package did you order, at what monthly price?
A) Originally ordered the 10/10 but was informed that the 20/20 was available for $51 a month for the year. Of course, went with the 20/20!

• How was the order & install process?
A) Seamless. All the Utility companies marked their underground cables the same day that Surewest came out to bury the Fiber to the side of the house. Next day service was installed.

• What brand/model was the supplied equipment?
A) Residential Gateway and APC setup. House brand DVR.

• What good or bad experiences most struck you?
A) None really. Everything went smooth and service is well, fast! I realize it has only been a day, but I am excited like a schoolgirl!

*UPDATE* 11/16/08
All three parts of the Triple-play are going strong.
The DVR is functioning better than it was prior to several updates being applied.
The Tech support and Service reps are attentive to the needs of the customer.

*UPDATE* 06/25/09
Well, Surewest topped themselves by lowering the cost of their tiers and raising speeds.
I just got the upgraded 25/25 speed tier, it is fantastic! More HD channels being added soon.

*UPDATE* 01/15/10
Just had the new MediaRoom dvr and two STB's installed. The channel switching is fast. Watching recorded programs from other rooms works flawlessly.
Much better than old DVR.

*UPDATE* 5-19-10
Well, my time with the video portion of Surewest is at an end. I purchased an HD LCD tv and hooked up the STB with an HDMI cable only to have to go round and round with Tech Support and finally realizing (their engineers that is) that only Component cables will work as the STB does all the processing. I am tired of being the Guinea pig for Surewest video. The Tech support person said just wait, there are updates coming. Well, after hearing that for two years, I am done! Directv here I come.
I just made the switch to Directv and couldn't be happier.

*UPDATE* 10-11-13
Upgraded to the 50meg speed tier. Could not be happier. Tried to have the TV portion of the service installed, no joy at all. They do not have half the HD channels that Directv does.

*UPDATE* 12-29/14
Called and upgrade to the 100/100 tier. Effortless and fast. CCI is handling their business in a positive way.

member for 22.6 years, 8674 visits, last login: 4 days ago
updated 9.2 years ago


spewak
R.I.P Dadkins
Premium Member
join:2001-08-07
Elk Grove, CA
·Consolidated Com..

spewak

Premium Member

wow!

Click for full size

kilometers3
join:2007-01-24
Sacramento, CA

kilometers3

Member

Nice

I really want those 20/20 speeds too.

Surewest serves my area but they give us TV and Internet through the existing copper wiring in my community through an ADSL2+ connection. I can only have 2 TV streams and 10/756kbps internet this way. They said there's fiber in the streets but they didn't have permission to run fiber into the condos here since it's a MDU. I forwarded them my HOA manager contact information so hopefully they can work out a deal and the HOA board will approve them running fiber to each building and hooking us up to a MDU ONT. Then everyone here can kiss at&t uverse goodbye.

Enjoy your service and hopefully I'll be seeing those 20/20 speeds soon as well!

spewak
R.I.P Dadkins
Premium Member
join:2001-08-07
Elk Grove, CA
·Consolidated Com..

spewak

Premium Member

Re: Nice

Click for full size
Just another speed test.

jadebangle
Premium Member
join:2007-05-22
00000

jadebangle

Premium Member

20/20 for 51.00 a month???

sorry i wasn't given that option since I don't have bundle like you did
oh well 10/10 is still better then 90 percent of the broadband that is offered in this country USA
22/5 vs 10/10
50/10 vs 10/10

As soon as my budget allow for higher pay I will up to 20/20 or if the price drop to say 64.95 for 20/20 i will not be hesitant to upgrade to the same speed as you...
Thats 172GB per day!
7.2GB per HOUR
2mb/sec

Enjoy your Speeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeed

spewak
R.I.P Dadkins
Premium Member
join:2001-08-07
Elk Grove, CA
·Consolidated Com..

spewak

Premium Member

updated test