Review by madtuna member for 11 years, 161 visits, last login: 1.1 years ago lodged 11 years ago
Houston,Harris,TX
$39 per month
(12 month contract)
about 115 days
Southwestern Bell
CLEC party: NorthPoint
"Ev1 gives you a lot for your money. Its a really good ISP"
"Northpoint and their contract installers"
"I am very pleased with my 144k line"
Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
Well I am 25,000 feet from my CO and Project Pronto is going to be a while before it is finished. So I decided to get a IDSL. I have used Everyone's Internet for about a 1 1/2 years and have no problems. The ordering part was easy a couple of questions and that was all to the ordering process. I was told that it would be 4 to 6 weeks before my IDSL line would be installed, which was fine with me since I work for ASI I know about the different things that have to be done for the DSL to work. Well 6 weeks goes by and nothing. I notice a problem that seems to be a common problem wth all of the ISPs or DSL providors and that is there is no customer call backs when orders get delayed. Well thats what happen to my order it was put on a presale hold. So about well two months goes by and I decide to call and see whats going on well Ifind out that they are coming out to install the IDSL. Well I got No Accessed because my apartment manager did not have writtern permission to let them in. So I leave writtern permission and a week later a contractor comes out and tells the manager that he can not go into my apartment inless I am there. Well I could not take it anymore and I went to the MC10 and wired up my IDSL to the inside wire and then I installed my RJ-45 jack and configured my computer. All of that was supposed to be done by the no good contractor. Since then I have had no problems. Everything is working great an anything is better than 35k like I was getting. I can download songs from Napster in about 3 to 5 minutes instead of 25 to 45 minutes.