Review by esmartwave 
UPDATED: 1.8 years ago
member for 1.8 years, 0 visits, last login: 1.8 years ago
 Milwaukee,Milwaukee,WI
 $100 per month
 "Low Cost ($50/month)"
 "Service, Support, Responseiveness"
 "Terrible service, poor response time. Not for production environments."
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I have been a client for 1 year, and have never had a good experience with support or sales. Was overcharged for 2 months and had to fight to fix the charges. No 24x7 interaction. Asked to have a server shipped back, after 1 week of no phone call response, found 1 message in my junk e-mail. They will not call you back, only communicate by e-mail. Almost impossible to get a hold of by phone. It literally took threatening to take legal action to get a fast and expedient response.
I moved my equipment to a facility that is more expensive but has a 24x7 tech line, is closer to my physical location and has a 30min response time. Waveform is not a company I would recommend to anyone, unless you were not running anything that was production or critical. Non-Critical Development environments only.
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Waveform Technology LLC
