Review by Telly Boot  UPDATED: 88 days ago member for 6.4 years, 2843 visits, last login: a few hours ago
Vancouver,BC
$40 per month (36 month contract)
about 7 days
Telus
"Same price, fast, stable."
"Offshore tech support useless"
"Very good."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings above consensus)
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Upgraded to Extreme ( 6Mbps / 1 ) in January 2007 for the same price . After "upgrade" switch-over a nightmare few days ensued: ( see thread: Telus port didn't work-cut off- offshore support useless- repeatedly wouldn't pass problem to BC Support- hung-up...) but once I got a local tech on the job [*cough* call "Line Repair"] it started to work fine and is very stable:
Download Speed: 5280 kbps (660 KB/sec transfer rate)
Upload Speed: 848 kbps (106 KB/sec transfer rate)
I'm using the Siemens SE567modem/router and it has a powerful signal but the user interface is a little quirky. I get slightly higher speeds to my laptop, and it's easier to get into the Siemens control panel via the laptop- newer hardware, I guess.
Overall: very good quality for a low price, local techs know their stuff.
"Nightmare" thread here:
»Upgrading nightmare before Christmas.
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