Search:  

 
theme to black backgroundlet page decide theme
HomeFind ServiceReviewsISP NewsFAQsForumsToolsDatabaseAbout 






how-to block ads



Member review of TELUS


News tagged to this company
more information on the company
Full TELUS Forum
Canadian Forums

Reviews:
read 322 reviews (174 positive) (84 negative)
If you wish to review this company, email reviews@dslreports.com
login for new review notification feature
Award!

about
Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$44 per month avg ($22 to $92)

Speed test results 3 year trend
Review by vanDSLuser See Profile
UPDATED: 71 days ago
member for 5.3 years, 1670 visits, last login: a few hours ago


West Vancouver,BC
$38 per month (36 month contract)
about 30 days
Telus
"Speed is stable / pings are stable / good bundle pricing"
"DNS servers"
"It gets the job done and is more stable than Shaw in the area"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    UPDATED REVIEW: Now w/ Turbo 15Mbps / 1Mbps profile using a SpeedTouch modem.

    It took a while to get this up and working properly. Originally I was put on the same port I was using for 6 - loop length was a bit on the high side and it ended up with about 9Mbps down and 600 or so up. A call to support had a truck rolled the next day, they installed a new POTS splitter (free of charge) and moved me to a RDAC (remote terminal) - unfortunately the RDAC card failed at the same time they switched me over, so it took a day or so to get a new card installed and things up and running.

    The Good:

    * Speed is decent/stable and pings are relatively low

    The Bad:

    * Call centers are inconsistent. I got lucky and got skilled knowledgeable techs the past couple times, but I've had calls where I've had script readers who I doubt could program a microwave clock if their life depended on it.

    »www.speedtest.net/result/577428087.png

    Followup comments:
    Forums » comments on review of TELUS

Wednesday, 09-Dec 00:55:35 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.republican-creole