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Review by Gardener See Profile

  • Location: Burnaby, BC, Canada
  • Cost: $91 per month (24 month contract)
  • Install: about 18 days
  • No Cap
  • Telco party Telus
Very reliable.
Nice.
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Started in 2001 with the 1.5 Mbit service, subsequently upgraded to 3, 6, 25, and 100 (bonded). Now on 150 Mbit fibre, which also provides phone and TV.

It's been very reliable. There have been no prolonged outages since a construction mishap took out a lot of phone and internet service in the city some years ago.

I though the 25 Mbit service was "good enough", although we'd have throughput conflicts between gamers and downloaders. The 100 Mbit upgrade fixed that. Whether we actually need 150/150 is debatable, but it is certainly nice.

I did have some minor billing issues. They were quickly fixed once I reached the right person via phone.

Update after four years: bumped to 300 Mbit, then gigabit. Thank you Retentions. Works flawlessly.

member for 17.4 years, 5390 visits, last login: a few hours ago
updated 1.5 years ago


katovic
join:2011-05-22
Union Bay, BC

katovic

Member

6 Meg Line with Overhead 2.36 Meg down

yup if your happy with 80's and 90's technology telus is a good place to be right now.

ChuckcarCZAR
@teksavvy.com

ChuckcarCZAR

Anon

What about the future?

What happens in a few years' time when one gigabit cable connections are the norm worldwide and Telus can't provide speeds greater than 25 megabits per second because of distance limits on vdsl? Then what?

lalalalalala
@telus.net

lalalalalala

Anon

awesome

The major thing that stands out with Telus is their full speed 24/7 availability of their backhaul(along with local) bandwidth.

None of the oversubscribed crap from the cableco's who would complain if you only pay half of the months payment based on only getting half the bandwidth speeds promised in your package details. People get criminal charges filed against them for selling and getting payment for 50 feet of rope and only delivering 25 feet. 50 feet is specific, as 50Mbps should be very specific 24/7.

Then again Telus doesn't harvest your data with DPI(Telus is an open pipe without DPI) for resale to other companies like Rogers does to raise their profits.
No matter what ISP you are on, when you misspell a URL, you should never be redirected to a 'help page' of your ISP(also known as advertising revenue parking page). That redirect is known as hijacking. It is a crime for anyone who is not massively wealthy. It breaks the Internet.

One more thing with DPI(injection as opposed to inspection). Are those ad's on the webpage you are viewing from the webpage or did your ISP inject their own ads into that page? Rogers has made a large profit over the years doing that to your TV shows on the U.S. networks. Google's search page never has ad's on it. If you see ads, contact Google and report it.