Review by kylez 
Posted: 39 days ago
member for 247 days, 31 visits, last login: 14 days ago
 undisclosed location
 $25 per month
 about 4 days
 Telus
 "Constant speed, get what you pay for."
 "Your call is very important to us at Telus *oink* *oink*"
 "100% Uptime, no bandwidth overage charges"
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Install Co-ordination:
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Services:
Value for money:
(ratings match consensus)
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I considered many options before switching to Telus, I was thinking about Shaw back in the day (9 years ago) however their speed was way too inconsistent for me. At the beginning I ordered Telus High Speed 1.5mbps down 1mbps up for $45, the downtime was absolutely terrible for the first 2 years (Down for hours, and once a day), however after that my line has been 100% solid and have not once had my line go down. I upgraded to 6/1 a couple years ago and have not looked back. At first I rented the 3com ADSL modem from Telus as at the time their other modems were complete garbage, a couple years later Telus gave me the modem for free, and started lowering my monthly price starting with $5 and going all the way up to $15 off monthly for $30 monthly. Later I had upgraded to 6/1 and managed to save $5 a month with a price match with Teksavvy. One day a Siemens 567 modem showed up on my front door step, literally. I unpacked it thinking it would be even better than my 3com modem, oh boy was I wrong. This thing was completely borked, it was a mucked up Router/Modem combination that specialized in unstable sync rates, and dropping packets. Later I demanded that I have a Speedtouch 516v6 shipped to my house or I would cancel. I was seriously at this point after being a Telus customer for 8 years, as they couldn't even grace me with a decent modem. Don't get me wrong the 3com was awesome, however the upload speed on it was atrocious (Something like 412kbps). I would like to thank the cancellation department, I have to say 90% of everyone in tech support does not know what they're talking about. Every time I had called Tech Support they were completely useless, and clueless. However, the employees that do help out people on this forum seem quite knowledgeable, and extremely helpful. They're honestly what have kept me with Telus all these years, and hopefully for many more.
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