Review by bornav 
member for 9.9 years, 101 visits, last login: 121 days ago
updated 1.8 years ago
 Richmond,BC
 $58 per month- (36 month contract)
 about 7 days Telus "Extremely reliable. Fast competitive service. Good hardware. Stable." "Cant run a web server as ISP blocks server ports on home packages." "If you have a hard time getting a steady and reliable connection via cable, this is your solution."
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Could not get a steady connection from Shaw Cable at our location. The location was too congested and although Shaw attempted to help, it was apparent that the connection stability was not going to be resolved anytime in the near future. Couldn't even stream YouTube HD during peak hours.
Called into Telus to have the new Optik TV and Internet installed. Could not be happier. Great value and the connection does not drop off during peak hours. They even replaced perfectly fine copper lines that went from our house all the way to the next block. The reason for this was that the "inspector" will be unhappy if the installer did not replace the old copper. He had to climb up on 3-4 power poles and run new copper.
Also, this specific installer catered to every one of my requests during the installation and even let me do half the work so it would be done just the way i wanted it.
Sure enough a few days later, an inspector showed up to review the installation and make sure it was done properly. This was most likely to avoid costly issues down the road when customers run into problems that are on their end.
Overall, A+ service in my book.
We have had the service nearly 4-5 months now.
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