Review by DebandGlenn
Good "The bundle could be good value"
- Location: Trail,BC
- Cost: $62 per month (36 month contract)
- Install: about 30 days
Bad "The internet service and support are unacceptable"
Overall "I'll keep trying to make it work"
|Pre Sales information:|
Value for money:
(ratings well below consensus)
Changed from another ADSL provider who reliably provided 3.0 Mbps downloads without outages. Telus hasn't been able to provide that service without outages (9 in 14 days), so they throttled back my line to 2.5 Mbps, then 2.0 Mbps service. I don't know if it's the Actiontec modem, but I'm suspicious. Neither Chat support nor telephone technical support have been helpful. Am awaiting a call from a supervisor.
member for 1.5 years, 4 visits, last login: 171 days ago
lodged 1.5 years ago