dslreports logo

Review by Dent_ See Profile

  • Location: Red Deer, AB, Canada
  • Cost: $90 per month
  • Caps of 500 gigabytes/month
Fast and so far rock solid (6 months)
New version of customer website is terrible and unusable for me(just get error page), UBB is concerning but see whow it goes.
Still would recommend to friends with the warning to watch usage and other options for inet providers
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Service reliability and speed have been great since fiber was turned on in my area. Only problems are the website and UBB is a bit concerning (understand why it is here, just hope caps are adjusted for current day use), and the website. The new version of the customer site is terrible. Has never worked for me with out getting error (Well this is embarrassing. An error has occurred.) Support said I just had to deal with it. The classic site still worked until March 26 2015 (when I noticed it) stopped working for usage details. Called in again and have been told they are working on it and to just call in for usage. Hope that gets fixed soon with UBB around the corner. So in general years of good service with a few small hiccups, I can live with that.

member for 10.1 years, 2822 visits, last login: a few hours ago
lodged 9 years ago