Review by Hunckercast  UPDATED: 1.3 years ago member for 2.1 years, 6 visits, last login: 110 days ago
Park Hills,Saint Francois,MO
$19 per month
about 6 days
AT&T
"Top speed connection, reliable"
"Sloooooo customer service, long telephone waits"
"Great value for the money"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
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My main criteria was reliable high-speed DSL with a reasonable price, and that is what I got. The few problems I had were quickly resolved (but with long waits on the tech support line,)
The speed package I purchased was 348k to 1.5mbps down and up to 128 up speeds for $13.50 plus telco user fees and tax. It comes to19.97 a month. The DSL modem came with the package as did 3 email accounts, and 30 Mb email storage.
The modem was the standard SpeedStream 4100 DSL modem.
Except for the long waits for customer service, I have no qualms about recommending this service. (Note - my local provider is Brick.net. They were bought by AccessUS a few months ago. The customer service is still through the Brick office.)
After almost 2 years with Brick/Access US, I have to say it is great. No service outages, major upgrades to their hardware, and email filtering at the server makes them an even better choice. Also, the price has stayed the same.
The call center must have added some new staff, because the wait times are much lower (about 5-7 minutes at peak hours)
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