Review by krkaplan
(review was emailed from domain worldnet.att.net)
lodged 12 years ago
 New York,New York,NY
 $49 per month
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)
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Counter-experience: I ordered the 640/90 DSL from their website on Jan
3, 2000. The Westell external modem (and cables) arrived - as promised -
7 business days later, but no software, filters, User Guide. Some phone
calls: software etc. arrives about a week later. Tear down 56K modem,
intall Westell, software (MacPoET) on my G3 in less than 1/2 hour, up
and running. Downloaded a 4.5M file the other day at about 60KB (fun!).
Connection appears to stay up (8 hours the other day before I went to
bed): my previous ATT ISP was dropping the line 2-3 times per session.
I'm just getting comfortable with the unusual experience of leaving my
Mac on all day and using OE/Navigator like desktop accessories.
Everything cool, although there is some mixup with my Outlook Express:
it appears that the installation blew away my address book and my old
mail - but I think I can recover them.(This didn't occur with the
Navigator preferences: they have a Profile Manager, and the old
"profile" was retained.)
Generally speaking: only the long phone waits have been disappointing -
but I *did* get callbacks, some of them unsolicited.
Fingers crossed!!!
[Location: Upper West Side, Manhattan, NYC]
Comments:
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