Review by bjf123  UPDATED: 95 days ago member for 8.6 years, 3400 visits, last login: 3 days ago
Hamilton,Butler,OH
$35 per month
Cincinnati Bell
"Consistent connection. Good tech support."
"Scans from other users."
"Great value for the money."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
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I've had Cincinnati Bell's Zoomtown ADSL product for a number of years now. During that time, there have only been a handful of times I was unable to connect when I wanted. The claimed speeds are 768 down and 384 up. My tests have almost always been close enough, in the 680 and 340 range. The nature of the connection is everyone has a private IP. Mine is in the 10.137 range. They recently changed their service so that I no longer need to log in. As long as my computer is on, I'm connected. If I do turn off my PC, the next time I connect, I might end up with a different public IP. I do get scans from other users in the 10.137 IP range. The few times I've gotten a number of scans from the same IP, and by a number of scans, I'm talking 50+ in a short period of time, I've contacted the abuse department at Zoomtown. The scans have always stopped in a few days. Overall, I'm quite pleased with my service.
Update: I moved about five years ago. The transition to my new address took longer than it should have. After numerous phone calls over the span of 5 or 6 days, I finally got through to someone who had the knowledge to dig into the problem. Turns out the phone company had two databases of information related to the DSL service. One had been updated with my new address, while the other still had the old address, which was overriding the order to turn on service at the new location. Once the incorrect database was updated, the service was working within the hour.
Also, I was able to combine my local, long distance, wireless, and DSL services into one package. This is saving me about $20 per month over the cost the the individual services.
Update 2: I've really had no issues since the move almost five years ago. I have switched my hardware from a PC running Windows with a Linksys router to multiple Macs connecting via Airport Extreme. Everything still works fine.
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