Review by Angry_Kid  UPDATED: 113 days ago member for 6.1 years, 763 visits, last login: 8 days ago
Lebanon,Warren,OH
$109 per month (12 month contract)
about 4 days
"Very reasonably priced, fast & reliable connection"
"Not QUITE as fast as TW, but better package deal"
"It's nice to have a choice in cable internet providers."
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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It's not "really" Cincy Bell -- it's the erstwhile Lebanon (OH) Telecommunications that was bought by CB. Normally, CB's broadband internet is via DSL whereas this version (i.e. the former LTC) is actually cable. D/l is ~5 MB/s vs TW's ~6, but the u/l is ~800 kB/s vs TW's 350.
CB's on-line storage/webpage offering is equally as poor (nearly pathetic) as TW's -- both charge EXTRA(!!!) to enable ftp access. For free, you get some sad, pitiful, sorry excuse for a 'webpage' **ahem** 'interface'.
The package deal (digital cable & internet) is slightly cheaper than TW, customer service is equally hideous for both. CS is via a local (former LTC) provider, NOT through CB. Amusingly, if you call the main CB customer support and tell them you're having problems with your _cable_, they "correct" you and inform you that their service is DSL. Once you explain that you live in Lebanon, they give you a local Lebanon number to call -- they can't/won't transfer your call.
All-in-all not a bad deal, despite the quirks (don't get me started about their DVR even though it's orders of magnitude better than TW's).
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