 Review by Angry_Kid 
UPDATED: 142 days ago
member for 6.2 years, 788 visits, last login: a few hours ago
 Lebanon,Warren,OH
 $109 per month (12 month contract)
 about 4 days
 "Very reasonably priced, fast & reliable connection"
 "Not QUITE as fast as TW, but better package deal"
 "It's nice to have a choice in cable internet providers."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
|
It's not "really" Cincy Bell -- it's the erstwhile Lebanon (OH) Telecommunications that was bought by CB. Normally, CB's broadband internet is via DSL whereas this version (i.e. the former LTC) is actually cable. D/l is ~5 MB/s vs TW's ~6, but the u/l is ~800 kB/s vs TW's 350.
CB's on-line storage/webpage offering is equally as poor (nearly pathetic) as TW's -- both charge EXTRA(!!!) to enable ftp access. For free, you get some sad, pitiful, sorry excuse for a 'webpage' **ahem** 'interface'.
The package deal (digital cable & internet) is slightly cheaper than TW, customer service is equally hideous for both. CS is via a local (former LTC) provider, NOT through CB. Amusingly, if you call the main CB customer support and tell them you're having problems with your _cable_, they "correct" you and inform you that their service is DSL. Once you explain that you live in Lebanon, they give you a local Lebanon number to call -- they can't/won't transfer your call.
All-in-all not a bad deal, despite the quirks (don't get me started about their DVR even though it's orders of magnitude better than TW's).
Followup comments: | Forums » comments on review of Cincinnati Bell |
|
Cincinnati Bell
