Review by algab member for 9.3 years, 140 visits, last login: 3 days ago lodged 114 days ago
45251
$78 per month
Cincinnati Bell
"Bundle packages"
"Their DSL service"
"Had DSL service over 10 years and it keeps getting worst."
Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
I had their DSL ever since it came out and rode with the up's and down of their service and this week working with their service staff was the final straw. They do advertise up to 5mbps and I do live less that 1 mile from a Central Office and I can only get between 400kbps to 1.3mbps today where just several months ago i was getting 2.8 to 3.1mbs according to my test results on this website. They were only able to get me up to 1.3mbps today from 200 - 400 kbps and told me there were going to get some upgrades and my speed should be better. I had a decent speed and I don't know what better will be? Speed that I once had and now lost? Customer service is bad and there are no other real options available because I won't see their Fioptics service coming to my neighborhood anytime soon. Have Directv with CB on their bundle package love it more than TWC so I am stuck.
Is that 1 mile road distance or wire distance? there is difference. your phone line could actually be well over 2 miles from the CO even though your home is across the street.
They can't tell me but there are a lot of business on the main road which has line on the poles so I can't believe they would string the lines in all different directions.
45251
$78 per month
Cincinnati Bell
"Bundle packages"
"Their DSL service"
"Had DSL service over 10 years and it keeps getting worst."
