Review by toolman25 member for 183 days, 40 visits, last login: 5 days ago updated 97 days ago
Cincinnati,Hamilton,OH
Contract price not specified.
Cincinnati Bell
"Good Picture quality Faster internet speeds, bundling"
"picture freezes intermittently not all the time and bad phone support"
"Good for the price and Picture Quality"
Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
I finally qualify for Fioptics through Fiber to the Node. I ordered through Cincinnati Bell sales person. Getting installed was slow, installer did not have drill left at home. The installer had to rig new phone line in existing cable hole and twist tied the phone line on the cable line. Had 1 HD DVR and 4 HD boxes with whole home DVR. The boxes they provided were made by ZTE and the router they provided was a ZYXEL with an adapter for the TV to connect to the existing coax cables. After the install everything worked until it rained. Then no internet connection and static on landline. Got somebody out that day traced it to a problem on the street. The tech said it was an open local and that they fixed the problem. After that I have had no problems when it rains or snows. I even got their 30 megabyte internet. ZYXEL Modem was provisioned to 50 megabytes to support the TV and internet service. Will update if anything changes.
February 2013
Went to Time Warner Cable.
Had issues with my internet dropping and constant picture freezes on tv. Had three techs out said their was no problems at all, and everything looked fine.
Plus I was able to get the $200.00 Gift card and a good promotion for becoming a cable customers. I decided to get their signature home service. I will write a review for Time Warner Cable when I am done trying it out.