Review by Matty632nm  - Location: Napanee,ON
- Cost: $37 per month
Good "Speed & Uptime!"
Bad "$1.50/GB over charge, rates tend to increase every year"
Overall "Great service if you don't need a ton of bandwidth"
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I'll be neutral and direct here:
I am in Napanee right now with the Turbo 20 Package which includes:
-20/2mbps speed, and usually very consistent bandwidth with a 150GB bandwidth cap
-Rental of a Cisco DPC3000 Docsis 3 modem with 4 bonded download and 4 upstream channels
-latency for gaming is usually pretty low
-service is very reliable in terms of up time (rarely any outages in Welland and now Napanee)
-Longest outage in Napanee was 3 days due to many fallen trees from a mother nature freak out in the area, Cogeco customer service has been exceptional during this event and gave a little credit 
Cogeco has excellent customer service, especially with retentions:
-Prices do tend to increase every year, however if you remain a customer you are able to negotiate a little bit on your yearly service rates.
-I am not much of a heavy bandwidth user and Cogeco is perfect for us especially since we have bundled discounts from having the HDTV value package.
My current thoughts:
If you don't need an immense amount of data and subscribe to their TV and Voip services, they are your cheapest alternative especially on a promotional price.
member for 10.6 years, 2419 visits, last login: 2 days ago
updated 72 days ago
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