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Member review of Cogeco Cable


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read 305 reviews (198 positive) (55 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$54 per month avg ($30 to $168)

show Speed test results

Review by alamarco See Profile
UPDATED: 307 days ago
member for 5.1 years, 2228 visits, last login: a few hours ago


Windsor,ON
Contract price not specified.
"Speed is great and they tend to upgrade the speed a lot"
"They are now enforcing the bitcaps"
"Heading in the wrong direction"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I'm running the high speed internet standard package, which is 10 Mbps / 640 Kbps. I'm paying $44.95 for the package, but I'm also getting my digital cable from Cogeco so I'm paying for the TV and internet package.

    They have a cap at 60 GB total download and upload, which they are now enforcing. Cogeco used to only monitor your upload bandwidth which was reasonable, now they are enforcing the 60 GB combined download and upload cap which really changes things. You now have to hold back on your internet usage and keep watching how much bandwidth you're using so as to not go over.

    Cogeco also is upgrade happy. I started out as a 3 Mbps download when I started using Cogeco. They then upgraded the package to 5 Mbps download and then at 7 Mbps download. I'm now at 10 Mbps connection for download. However, this is now useless with the enforced cap, what's the point of all this speed if it makes you go over the cap that much quicker?

    They were on of the best ISP's, but have now started to lose that status with the recent changes they're making.

    Followup comments:
    Derfel

    join:2004-06-06
    Winnipeg, MB

    Question

    What good is all that speed if they don't let you use it all?

    cogeco brass

    @cogeco.com

    Re: Question

    the bandwidth has been increased to 60 gigs, and its still
    a soft limit,so theres lots to use.

    regards,
    cogeco brass
    Derfel

    join:2004-06-06
    Winnipeg, MB

    Re: Question

    Why a "soft" limit? Why make your customers guess? Why not come out with a solid limit, or better yet - no limit at all?

    alamarco
    Rin

    join:2003-06-18
    Windsor, ON
    clubs:
    ·Cogeco Cable

    Re: Question

    It's so they can provide themselves with protection. If you're the only one going heavy in your area you probably wont hear anything. If a lot of people in your area are going heavy with you, being cable, the performance will drop. People will call in and complain. When people complain they start looking at heavy users and 'warn' them.
    Forums » comments on review of Cogeco Cable

Sunday, 27-Jul
04:42:10
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